Frequently Asked Questions
Everything you need to know about shopping with Irvine Tack & Western Wear.
What is your return policy on western boots and apparel?
We accept returns on unworn items with original tags attached within 30 days of purchase. Please note that boots must be returned in their original box and show no signs of wear on the soles.
How long does shipping take for tack and equipment?
Standard shipping typically takes 5-7 business days. For oversized items like saddles or heavy stable equipment, please allow up to 10 business days for delivery.
Do you offer international shipping?
Currently, we ship to customers within the United States and Canada. Shipping rates and delivery times for international orders are calculated at checkout based on weight and destination.
How do I determine my correct size for western hats?
We provide a comprehensive size guide on each product page. To find your fit, measure the circumference of your head just above the ears and refer to our conversion chart.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for a secure and seamless checkout experience.